Contact Us About Casino Reviews and Partnerships
Need to get in touch with the Casino Bonus Au team? This page covers who to write to, what we handle, and how quickly you can expect a reply.
What to contact us about
Our editorial team reads every message sent to [email protected]. Here’s what people typically write to us about:
- Corrections and updates. Spotted an outdated bonus, a broken link, a mistake in a review or a factual error in one of our guides? Send us the page URL and a short description of the issue — corrections are our top priority.
- Editorial questions. Questions about how we rate casinos, how our review process works, or why a particular operator appears (or no longer appears) in our rankings.
- Partnerships and advertising. Business proposals, media enquiries and collaboration requests. Please put “Partnership” in the subject line so we can route your message to the right person.
What we don’t handle
A few things fall outside what this inbox can help with:
- Account, deposit or withdrawal issues with any casino operator. We are an independent information resource — we do not operate games, hold player funds or manage accounts, and we cannot intervene in disputes with operators.
- Responsible gambling and gambling-harm concerns. If gambling is causing problems for you or someone close to you, please don’t write to us — contact a dedicated support service instead. Australian residents can also register with BetStop, the National Self-Exclusion Register, which blocks licensed online gambling providers. Keep in mind that BetStop does not cover offshore casinos and will not close or prevent offshore accounts. For support services, self-exclusion tools and practical guidance, see our Responsible Gambling page.
How and when to reply
Send your message to [email protected]. We aim to respond to every legitimate enquiry — most messages are answered within two business days, though partnership and advertising enquiries may take slightly longer as they are reviewed by a separate team.
To help us help you faster:
- Include the full URL of any page your message relates to.
- For corrections, describe exactly what’s wrong and, if possible, what the correct information should be.
- Keep account-related correspondence out of your message — we don’t need, and will never ask for, your casino passwords or payment details.
A note on suspicious messages
We only ever write to you from [email protected]. If you receive a message claiming to be from Casino Bonus Au sent from any other address — especially one asking for payments, deposits or personal details — treat it as fraudulent and let us know so we can report it.
Thanks for reading Casino Bonus Au. We look forward to hearing from you.